Benchmarking Managed Health Care Organizations Using Data Envelopment Analysis
نویسندگان
چکیده
The objective of this paper is to benchmark the performance of twelve publicly owned managed care organizations against one another for the period 2009 to 2011. In this paper, we use data envelopment analysis, an operations research technique, to benchmark the performance of twelve publicly managed care organizations. Data envelopment analysis clearly brings out the organizations that are operating more efficiently in comparison to other firms in the industry. Data envelopment analysis also points out the areas in which poorly performing firms need to improve.
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